Support Center
Find help and support for TRAST through various channels, including Telegram community chat, email, and documentation resources.
Getting help
Immediate support
Telegram Support: @trasttalk
Community Chat: @trasttalk
Email Support: support@trast.space
Support channels
Technical support
Bot functionality issues
Integration problems
API Questions
Performance concerns
User support
Account questions
Feature guidance
Usage help
General inquiries
Business support
Partnership inquiries
Business development
Integration opportunities
Marketing collaboration
Common issues
Bot usage
Bot not responding
Analysis delays
Access issues
Feature limitations
Platform access
Connection problems
Authentication issues
Premium feature access
Token-related questions
Integration support
API Implementation
SDK Usage
Custom integration
Webhook setup
Support resources
Documentation
Community resources
Response times
Critical issues: < 2 hours
Technical questions: < 24 hours
General inquiries: < 48 hours
Feature requests: < 1 week
Security issues
For security-related issues, please contact contact@trast.space directly.
Feedback
We value your feedback. Please share your suggestions and reports through our community channels or support email.
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